Factor1 24×7 SOC
24×7 Security Operations Centre.
The team behind every Factor1 service. Staffed at all hours, every day of the year, by our own analysts.
What the SOC does
The systems under Factor1 management, at all hours.
Alerts worked by analysts, with agreed containment actions taken directly.
Your named contacts, in the order you set.
Every action taken, so there is a full account of each incident.
Escalation, agreed before it's needed
Before service begins, we agree who is contacted, in what order, and which actions our analysts may take without waiting. That agreement is reviewed with you as your organisation changes.
Day and night, every day of the year.
The SOC runs continuously, staffed by Factor1 analysts, with escalation agreed before it is ever needed.
Common questions
Ours, staffed by Factor1 analysts.
Yes, through Fast Lane. Call the number above and we take it from there, at agreed rates.
No. You are contacted when it matters, and containment agreed in advance happens directly.
See what the SOC would watch.
The assessment maps your environment first, at a fixed price.

