The security division of the Centraline Group.

Factor1 24×7 SOC

24×7 Security Operations Centre.

The team behind every Factor1 service. Staffed at all hours, every day of the year, by our own analysts.

24×7Every day of the year
Factor1 analystsOur own people, around the clock
One number+44 2921 056 224, any hour

What the SOC does

Monitors

The systems under Factor1 management, at all hours.

Investigates

Alerts worked by analysts, with agreed containment actions taken directly.

Escalates

Your named contacts, in the order you set.

Records

Every action taken, so there is a full account of each incident.

Escalation, agreed before it's needed

Before service begins, we agree who is contacted, in what order, and which actions our analysts may take without waiting. That agreement is reviewed with you as your organisation changes.

Day and night, every day of the year.

The SOC runs continuously, staffed by Factor1 analysts, with escalation agreed before it is ever needed.

Common questions

Is it your own SOC or outsourced?

Ours, staffed by Factor1 analysts.

We're not a client. Can you help mid-incident?

Yes, through Fast Lane. Call the number above and we take it from there, at agreed rates.

Will we get woken up for everything?

No. You are contacted when it matters, and containment agreed in advance happens directly.

See what the SOC would watch.

The assessment maps your environment first, at a fixed price.

Book an assessment
Factor1  The security division of the Centraline Group.+44 2921 056 224
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